Accountability

Shout is an organisation with integrity that prides itself on doing things with excellence. Our Compliance department therefore plays an important role in increasing efficiencies, effectiveness and reducing risk within our organization. Shout has a zero tolerance for non-compliance with legislation, regulations, funders and our own processes and procedures. – Kaylin Scheepers Head Of Compliance Shout-It-Now

“If you think compliance is expensive, try non-compliance.”

– former U.S. Deputy Attorney General Paul McNulty

Key Policies

Shout is committed to operating ethically and as a client-centric organisation, we are committed to prioritising the needs and rights of our clients. As an organisation, we take compliance with legislation and regulations very seriously.

We, therefore, have a number of key policies in place which all our staff must abide by. We also require our partners and suppliers to note these policies and to ensure that they operate within the policy framework.

Here is a list of key policies we operate under:

Whistleblowing

What is a whistleblower?

A whistleblower can either be a client, staff member or other external party, intending to disclose information about conduct of Shout-It-Now, fellow employee/s of Shout-It-Now, a member of management or partners of Shout-It-Now.

What is whistleblowing?

Whistleblowing is raising a concern about perceived/ potential wrongdoing within an organisation.

What should be disclosed?

A disclosure is about revealing information on the conduct of the employer, fellow employee/s, member of management and is not limited to matters of a financial nature and includes but is not limited to:

A criminal offence;
Failure to comply with a legal obligation;
Miscarriage of justice; or
Unfair discrimination.

If you are an employee of Shout, minor issues can be reported to an immediate supervisor/manager. A disclosure differs from a grievance in that a grievance is regarding a human resources or payroll-related problem that an individual has, such as queries on leave calculations, pension or the behaviour of a colleague. All grievances of employees should be submitted to Human Resources.

Will I get into trouble if I make a disclosure?

No. If a disclosure is made in good faith, there will not be any negative consequences to you. Whistleblowers are protected by law. All acts of victimisation against whistleblowers are illegal.

How do I make a disclosure anonymously?

• Use your own device/s and flash drives;

• Do not connect to your work network;

• Do not print or scan documents;

• Do not use credit cards; create a new email for this disclosure;

• Purchase a prepaid sim card that you could use to SMS, WhatsApp and call from; or

• No profile photos or social media must be linked to the sim card.

If you would like to make a disclosure, please complete this online form.

Disclosure Form

If you would like to make a disclosure, please complete this online form.

Date of disclosure *What date are you disclosing this?

Is this an Internal or External disclosure to Shout

Do you want to remain anonymous?Do you want us to know who you are?

If Yes, why do you want to remain anonymousWhy do you not want us to know who you are?

Designation/s of Person/s AllegedWhat position does this person have in the company?

Detailed background and history of disclosureExplain what happened

Kindly Attach supporting documents if required

Upload any files that support the above disclosure

Incident DateWhen did the event happen?

Location of Incident 1Where did this happen?

Incident DateWhen did the event happen?

Location of Incident 2Where did this happen?

Incident Date(s)When did the event happen?

Location of Incident 3Where did this happen?

Kindly Attach supporting evidence if required

Upload any proof that supports the above incident

Other Parties involved / Witnesses to the Incident/sWas anyone else involved or did anyone else see what happened? Please state involved or witnessed after their name

Estimated ImpactHow much did this or could this cost the company?

Has this information been disclosed before?Have you reported this to anyone before?

Your Name (Do Not fill if you want to remain anonymous)

Your Contact Number *What number can we call you on?

Your Email Address *

Company Name (Do Not fill if you want to remain anonymous)What company do you work for?

Occupation (Do Not fill if you want to remain anonymous)What position do you hold in the above company?

How would you like to be contacted in the future? *

PhoneEmailWhatsapp

Your message (optional)Is there anything else you want us to know?